Fluten’s AI assistant records all your inbound calls to provide you with easy access to audio files whenever you need them. This ensures that no customer interaction is missed or overlooked. Review the recordings your AI makes to gain deeper insights into customer needs, spot trends, and continuously improve your customer service.
Accurate Transcriptions for Quick Response
In addition to the recordings, your AI will generate clear and accurate transcriptions of each call. The written records allow you to quickly scan conversations, identify issues, and ensure that your team responds appropriately. The transcriptions also make it easy to maintain a searchable database of all customer interactions.