Leveraging Call Intelligence for Better Insights

We enable you with valuable insights and call intelligence to understand your customer interactions and preferences.

In-Depth Caller Insights

Fluten’s AI gathers metadata from each client to offer your team critical insights, such as the customer’s specific concerns, previous interactions, and the caller’s location. Using this valuable information, agents can personalize their responses to satisfy the customer’s expectations. Personalization at this level enhances service quality and consumer satisfaction.

Every Call Matters

Customer service is not just about answering calls, but to create a wholesome experience for a customer. So, how does Fluten tackle this?

85% Calls Go Unanswered After Hours

Fluten manages inbound calls 24/7, ensuring no leads slip through

80% Customers Avoid Leaving Voicemails

Fluten answers every call in real-time, so you never miss potential customers.

67% People Prefer Talking To Live Agents

Fluten’s human-like AI guarantees customers feel heard, valued, and completely satisfied

Data-Driven Decisions

Our AI assistants help you recognize the patterns and trends in customer behavior by utilizing the insights. We assist you in the decision-making process by facilitating the metrics analysis, including call volume, peak hours, and respondent demographics. You can utilize this information to optimize personnel, improve training programs, and modify service offerings in accordance with customer expectations.

Partner with Fluten AI assistants to guarantee your customers never experience a wait.

Join Fluten’s revolutionary AI phone calls handling solution for your business and get free from worrying customer waiting for call responses.

Drive Strategic Growth: Data-Driven Decisions with Actionable Call Intelligence

Fluten.ai’s Call Intelligence and Metadata services provide your company with actionable information for better customer interactions. To improve service quality and customer happiness, our AI assistant records extensive metadata from each contact, such as the location of the caller, their history of interactions, and any particular issues. This information allows agents to provide more tailored replies.

Fluten.ai lets you make data-driven choices to maximize staffing, hone training programs, and customize service offers to match consumer expectations by examining call traffic, peak hours, and demographic trends. With this assistance, you can turn call data into strategic benefits, ensuring that every connection promotes growth and enhances the client experience.